Salary : 18000 – 22000 a Months
Exp: 0 – 1 years
Company Name : Swiggy
Location : Delhi, Delhi
Qualification : Graduation
Language : English/Hindi
Job Info –
- The operations team at Swiggy is responsible for delivering great customer experience through best-in-class delivery times and maximum serviceability. While we make our efforts in achieving these objectives, we also already have India’s largest delivery fleet and we are heavily focused on ensuring a great DE experience. We hope to make Swiggy the platform of choice for anyone in the country looking for a delivery job.
- Central Operations strategy: Leads strategic thinking on operations through thinking about new products and setting up new processes. This team works closely with product team on solutioning and with city operations teams on execution
- City Operations teams: Manage operations effectively to drive positive customer experience and optimize cost to support the overall business P&L. The city teams also work with central operations team on rolling out new products and processes to drive ops excellence and build sustainable operations
- This position is responsible for overall managing the sourcing, onboarding, and training team for Swiggy
- The candidate would be responsible for hiring Delivery Executives, manage, run onboarding & training SOP and end to end solutioning in lean and effective ways in meeting the business metrics. The position is a middle-management role within the operations team.
- The role would require the candidate to perform the following tasks
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