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Part Time Call Centre Jobs In Noida | Work From Home Jobs Near Me | Kotak Mahindra Bank Jobs In Uttar Pradesh For Freshers

Part Time Call Centre Jobs In Noida

Job Name : Call Centre

Salary : 20000 – 21000 a Months

Exp:  0 – 2 years

Company Name : Kotak Mahindra

Location : Noida, Uttar Pradesh

Qualification : 12th Pass

Language : English/Hindi

Job Info –

  •  To Attend the inbound calls/make outbound calls for customers in Retail Liabilities and investigate the fraud reported by the customer
  •  To thoroughly understand product and process to handle complex queries for the customer
  • To identify and convert the opportunities for cross selling (banking product) on customer’s call
  • Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
  • Ensure customer “delight” and consistent service experience, including timely resolution of customer queries/issues.
  • Complete the logs specified by the process (End-of-day target)
  • Adherence to Information Security norms & quality process norms.
  • To be aware of and comply with any updates about the process

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