Job Title: Manager
Salary Package: 15000 – 30000 a Month
Work Exp: 0 – 1 years
Company Name: Global Step.
Job Location: Noida, Uttar Pradesh
Qualification Required: 10th, 12th, Graduation or Any
Job Info –
- Manage day-to-day staffing requirements, plan and assign work, and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to help manage conflict and improve team member performance.
- Educate and train team members in compliance with federal, state and local laws and safety regulations. Ensure staff is properly trained and has the tools and equipment to carry out job duties.
- Monitors appropriate standards of conduct, uniform, hygiene, and appearance of staff.
- Provides input for Front Office meetings
- Supervises and directs Reception and Reservations personnel.
- Supports and assists Front Office personnel and all departments at peak periods
- Guest experience:
- Ensure front office staff provides guests with prompt service, professional attention and personal recognition.
- Ensure guests are greeted upon arrival and make time to interact effectively with guests. Respond appropriately to guest complaints, solicit feedback and build relationships to drive continuous improvement in guest satisfaction.
- Check billing instructions and guest credit for compliance with hotel credit policy and ensure all transactions are handled in a secure manner.
Call Now: 8285829458
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