Job Name : Sales Associates
Salary : 8000 – 25000 a Months
Exp: 0 – 3 years
Company Name : TCS
Location : Ernakulam, Kerala
Qualification : Graduation
Language : English/Hindi
Job Info –
TCS Technology is an IT project management company. We provide a wide range of services including IT Infrastructure implementation and development, System Integration , AMC’s of IT products, IT projects and Projects based Consulting and Training .It has been established for serving SMEs , MSMEs ,Govt , Non-Govt ,Health Care, Education, IT etc. TCS Technology is initially incorporated at Kerala and now we have operations across south India with branch presents in major cities and certified engineers. TCS is continuously updating and upgrading employees knowledge by giving timely technical training, we allow our employees to create new ideas towards projects and services they are handling. Also we allow each of our employees to interact and build a trust with our clients.
Technical Support cum Sales Associates ;
- Maintains customer relationship by responding to inquiries; documenting actions.
- Prepares for customer inquiries by studying products, services, and customer service processes.
- Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer’s understanding of information and answer.
- Records customer inquiries by documenting inquiry and response in customers’ accounts.
- Improves quality service by recommending improved processes; identifying new product and service applications.
- Updates job knowledge by participating in educational opportunities.
- Accomplishes customer service and organization mission by completing related results as needed.