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Job Name : Multiple Positions

Salary : 20000 – 21000 a Months

Exp:  0 – 1 years

Company Name : Flipkart

Location : Remote

Qualification : Any Graduate

Language : English/Hindi

Job Info –

  • Keep a track of all Ekart metrics which may impact the health of supply chain
  • Set up and Streamline processes across all assets for all issues which may impact reliability
  • Be the point person to liaison between Ops and the customer SPOC (Daily Sync up)
  • Ad-hoc breakdowns/disruptions to be managed and also communicated to customers (external or internal)
  • Manage the planned events (spike in volumes) by employing the predefined and/or newly identified/aligned levers
  • Manage Asset operations assurance by close monitoring of operations, stakeholder management & designing right playbooks
  • Pull up scorecard metrics for eKart along with first cut RCA for the metrics
  • Weekly summary for POC & Pilot shipments for all clients
  • Do deep dives on recurring issues and bring a systematic closure to those issues
  • Process review and improvement in all function areas where CT interacts
  • Playbook review for all assets with CT asset Ops, E2E customers, E2E services along with Asset CT, E2E CT teams
  • Provide inputs to product development with CT’s point of view after collaborating inputs from various stakeholders
  • Exercise preset levers and/or new identified levers in the event of breakdown/disruption for Tech issues, external issues and internal operations
  • Build levers for new scenarios disrupting the flow for respective assets
  • Monitor shipment flow, pendency’s, cut off misses, functional breaches, breach risks in the respective assets
  • Conceptualize and own action items to improve service/speed/reliability/experience across Flipkart’s Product, Tech, Design and Operations teams

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